Amidst the #Broadcom VMware shake-up, Hosted Network steps up to the plate with a game-changing multi-tenancy solution for #Proxmox, empowering MSPs to transition smoothly and keep getting sh*t done
00:00 - Introduction: A Dual Episode Focus
00:28 - Welcome to Ben Town from Hosted Network
01:08 - Hosted Network: From MSP to Service Provider
02:05 - The Development-Driven Approach
03:09 - Founding Hosted Network in 2003
04:16 - Early Days: The MSP and Cloud Transition
05:19 - The Evolution of Desktop as a Service
07:01 - The Horizon View Era and Infrastructure Challenges
08:41 - Navigating the Shift to Channel-Only Model
10:47 - Expanding Services: Connectivity, Voice, and More
12:40 - Building an In-House Platform for MSPs
14:11 - Innovations in Telco and Connectivity Services
16:11 - The Importance of Automation and AI
18:25 - Creating a Competitive Edge in Telco
19:54 - Hosted Network’s Success in NBN Services
20:49 - Embracing AI in Operations
22:20 - Internal Developments: MultiPortal and Beyond
23:15 - Spinning Off Innovative Solutions
24:16 - The MVP Approach to Product Development
25:13 - Impact of Broadcom’s Acquisition of VMware
27:02 - Exploring Alternative Hypervisors: Proxmox
28:34 - Why Proxmox? Cost and Simplicity
30:14 - The Evolution of Proxmox in the Industry
31:43 - Hosted Network’s Approach to Proxmox
33:12 - Introducing MultiPortal.io
34:07 - MultiPortal: A Competitor to vCloud Director
35:13 - Simplifying Multi-Tenant Proxmox Management
37:12 - The Future of MultiPortal and Hosted Network
38:14 - Wrapping Up: Get Sh*t Done with Hosted Network
Episode Summary:
In Episode 89 of Great Things with Great Tech, we dive into the evolution of an Australian MSP in the cloud and telco services space. Ben Town, CEO of Hosted Network, joins us to explore how the company transformed from a traditional MSP into a leader in wholesale cloud and telco services. We also discuss their exciting new venture, MultiPortal.io, which is filling a crucial gap in the market with a multi-tenant Proxmox IaaS management solution, especially timely given the ongoing disruptions caused by Broadcom’s acquisition of VMware.
Ben shares the Hosted Network journey, starting as a local MSP in Sydney’s west in 2003, transitioning to a channel-only model in 2013, and growing into a key player in the Australian market. We also cover how MultiPortal.io emerged from their development team and is now providing an alternative hypervisor management tool designed to streamline operations for MSPs facing the challenges of today’s cloud environments.
Key Topics Discussed:
Transition from MSP to Service Provider: Hosted Network’s shift from a direct customer model to a channel-only model, focusing on delivering wholesale cloud, voice, connectivity, and security solutions to over 250 Australian MSPs.
MultiPortal.io: The development and impact of MultiPortal.io, a tool designed for managing multi-tenant Proxmox environments, which has become essential in the wake of Broadcom’s acquisition of VMware.
In-House Development: Hosted Network’s evolution into a development-centric company, creating tools and platforms that address real-world challenges faced by MSPs, including automation, AI integration, and custom billing solutions.
Alternative Hypervisors: The increasing relevance of Proxmox as a cost-effective, scalable alternative to traditional hypervisors like VMware, particularly in the APAC region.
Challenges and Innovations: How Hosted Network navigated the challenges posed by the changing IT landscape and continued to innovate, creating solutions that empower MSPs to thrive.
Technology and Concepts Mentioned:
Proxmox, VMware, Broadcom, cloud services, telco, MultiPortal, IaaS, MSP, TSP, virtualization, automation, AI, channel-only model.
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